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STEVEN W | Overall ExperienceSelf Storage Units in Tampa, FL, 33635
U-Haul Moving & Storage at Westchase
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Storage Customer Reviews
- 5.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkSmooth transition in and out , staff was very helpful both times , very impressed with customer service. Thank you
Josue V | Overall ExperienceMe atendieron inicialmente en la oficina de Water , el empleado Guillermo , es una persona excelente, fue muy amable y atento. Quisiera sugerir que ustedes podrian pensar en la posibilidad de dar ofrecer servicio de recolección de basuras por algún costo a veces hay de deshacerse de cosas en medio de las mudanzas. También seria importante que los camiones tuvieran camara trasera , o al menos sensor de ruido que adviertan al acercarse a algun objeto También podrian evaluar la posibilidad de que los camiones tuvieran un soporte para colocar el celular en la parte del vidrio por aquello de ver el mapa del recorrido, o ofrecer la venta de estos soportes en sus tiendas. Gracias y bendiciones
Diego D | First ImpressionsManager Maite and her staff were fantastic, very customer service friendly. I switched to a closer U-haul facility my house.
Jeffrey B | Overall ExperienceThis location is great, would certainly be a longterm solution if I werent moving. But even with my move, Susie and Maite were extremely helpful, very grateful to both of them. Maite is great manager, she took care of all my needs and her communication was superb! Definitely amazing staff!
LAWRENCE R | Overall ExperienceI'm sorry I lost my 2 storage units. I have been in and out of the hospital for months..My sisters were suppose to be taking care of my bills. Now I have lost everything especially my family pictures. Now I have to start all over again.with God's help.. l can never get my pictures back. Thank you for allowing me to use your storage
Shirley K | Overall ExperienceEveryone was very helpful and courteous. The customer service was great!
Ruth P | First ImpressionsMaite and Bradley are terrific assets to UHaul. Wonderful customer service.
Jeffrey B | First ImpressionsI had a wonderful experience with the excellent team at this place .
Madeleynis O | Overall ExperienceThe lady and guy at the drop off were extremely helpful and kind. Unfortunately I don’t remember their names but the lady told us that she was in this neighborhood for about 60 years and watched it grow. I appreciate her for assisting wherever and whatever we needed. I would recommend this facility. It was clean, friendly and we got a free lock and key for out storage room.
Jelisa S | First ImpressionsAmazing customer service! Super helpful with boxes and explaining how to access the unit. Only thing I am not enjoying is the elevator being inoperable, I needed the workout anyway.
EVA Q | First ImpressionsEverything thing is good. Thanks
Alexey E | Overall ExperienceIt was a Blessing.
CHARLES S | First ImpressionsThe online process for booking was seamless and very easy. I’m glad I walked the property first before booking. Equipment inventory can make things tricky when accessing outside units. It was after hours when I moved in and the location I picked didn’t pose amy equipment interference. I’m sure during the day staff can accommodate any equipment moves as they use much of the area for storing extra trucks and trailers which is constantly changing. Otherwise, a good experience.
Michael S | Online Move In