No lights in storage unit
BETTY W | Overall ExperienceSelf Storage Units in Taylor, MI, 48180
U-Haul Moving & Storage of Taylor
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The service was great, the price was just too high for a 8x10 over the 2 years it kept going up. I have 10x15 at public storage for the same price my 8x10 was at uhual. So I had no choice but to move out.
William N | Overall ExperienceThe access card does not work and the doors are rarely unlocked before 8/8:15am unless you notify a member of the staff to unlock during business hours.
Tahia L | First ImpressionsThe front office people are very rude . Dawn is would say needs a retraining course on her job all the way around.
Melina C | Overall ExperienceVery nice respectful
yolanda w | First ImpressionsWhen I arrived, my access code didn't work. I had to go to the store and was provided an access card. When I walked back to the glass sliding doors, I was granted access but the doors were broken and would not open. Someone came to fix it while I waited, but it wasn't that long. There was supposed to be a lock in my unit and it wasn't there, so I had to go back to the store to get a lock. I attempted to use the restroom in the storage unit area but it was locked, so I had to go back to the store again to use the restroom. With that said, the staff was friendly and helpful, but the move in process wasn't so smooth.
Jeffrey S | Online Move InGreat experience. Good price. They communicate well and are understanding of customer's needs. Thank you so much, Uhaul. I moved into my place with your help and I am so happy. My stuff was kept safe, as well
Keilani H | Overall ExperienceOur only compaint is there are no garbage cans on the facility. There was alot of broken glass and trash all over inside and out. It was fine other than that.
Kris R | Overall ExperienceEverything was very nice and I would recommend one of my friends or family members to you guys. Thanks a lot and have a good one. and Brittany was very nice, kind polite, and knowledgeable of the U-Haul system.
BARBARA A | Overall ExperienceDawn was extremely helpful and accommodating. The entire staff was awesome overall. They were understanding of my situation and were just good people in general. All smiles, good jokes, and most IMPORTANT…. UNDERSTANDING AND CUSTOMER SERVICE. 100 stars, no exaggeration.
Leonard B | Overall ExperienceJust was great all the way round
Gloria B | Overall ExperienceTy
melissa g | Overall ExperienceYou guys charge me 7791 one time and $90. What is that for? I need to know I need my $90 back because it’s supposed to be 77.
BARBARA A | First ImpressionsThe building itself was very clean and well maintained but the unit I was assigned has a broken door. We climbed under and got it on track so it would open because it was after hours I wasn't sure who to call about it. I unloaded my stuff into the room got the door closed but was unable to lock it.. I have to go in this morning and switch units to one that is not broken... meaning I have to move the stuff again
VIRGINIA B | First Impressions