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Linda P | Overall ExperienceSelf Storage Units in Detroit, MI, 48228
U-Haul Moving & Storage at Southfield Frwy & Joy Rd
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThe mgt Ms.BB is amazing, she is professional,very knowledgeable in in her skills as a manager ,she is kind , considerate has lots of patience ; thank you Ms. B B.
andrea m | Overall ExperienceReally nice and respectful workers!!!!
Patricia H | Overall ExperienceThis location has no flatbed carts and the secondary garage door is stuck open so I’m not sure how secure my unit is.
Asia T | First ImpressionsVery well understanding as well as patient
LEISA V | Overall ExperienceThe staff is highly knowledgeable and professional! I will be a forever customer of the JoyRd& Southfield location! Great job
alexis c | Overall ExperienceStaff was always helpful and informative. Always courteous also. This location is top tier in my book!
DEANNE W | Overall ExperienceEveryone was professional and nice factory was clean and safe and secure . The only thing was the key code to get in the storage building did not work staff had to let us in but overall it was a great experience I would recommend a friend or family to do business with this factory 😊 Joy rd and Southfield
GAYLA B | Overall ExperienceLighting was uncomfortable. Motion lights continues to go out. No lightning inside unit.
Denise A | Overall ExperiencePerfect !
Darnell M | Overall ExperienceThe staff was very considerate and friendly helped me one hundred percent. Along the way for storage and rental for the truck
Dolanda N | Overall ExperienceTy so much 👍
ALEXSTINE F | Overall ExperienceFacility was full of someone else’s belongings and had to wait for it to be cleaned out. But once I notified Bea Bea she took care of it without any issues.
TEMPEST F | First ImpressionsGood service.
dontaye m | First ImpressionsThe people that helped me were fast and efficient.
TAMEKA B | First ImpressionsThere should be a prorated fee for storage units if you give back the unit within a reasonable time instead of keeping a whole month payment. I made a payment on the 24 of June in the amount of $144.00. I removed all my property out on July the 6, 2026 and nothing was prorated. With that being done to me. I would never recommend Uhaul to any family or friends. They are extremely high for a 7x10x6 room size.
Nadinelynette M | Overall ExperienceThe staff was friendly enough. My problem was the storage facility itself. The access doors wouldn’t open as explained, the large door would not close, the maintenance guy was kind enough to offer to go over and close the door for us. It should have much better and easier access! In my opinion it served the purpose that I needed it for. I just would not recommend it!
Karen F | Overall Experience