The staff at the toms River store was totally unprofessional and actually threatened me.. my storage locker was up a set of stairs and I was provided nothing to get anything heavy up the stairs I was told I would have to rent a hand truck that's ridiculous usually a hand truck comes in the back of the moving truck but I could see U-Haul just like every other company is cutting their costs down and trying to maximize profits way to go U-Haul you lost another customer
JOHN W | First ImpressionsSelf Storage Units in Toms River, NJ, 08753
U-Haul Moving & Storage at Route 37
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Staff has always been extremely friendly and helpful over the past 14 months. Clean and well lit facility. Truck rental was always easy and convenient.
Micheal M | Overall ExperienceYour staff is very friendly and helpful. I wound up not needing to move, which was fortunate. Your employee Sean (not sure of the spelling) was really over and above helpful and very enthusiastic about his job. I was very impressed. Thank you for maintaining such a great store/facility, obviously whatever you're doing is working.
NICHOLAS M | Overall ExperienceGreat staff
Steven K | Overall ExperienceDidn’t move anything in yet but the staff was extremely professional & very nice to deal with. The facility looks clean & temperature in storage area seemed good too.
Linda C | First ImpressionsGreat job general manager, Brian, and thank you very much for your courtesy your patience with me and everything else fabulous manager!
Brian N | Overall ExperienceBrian was very helpful he walked me through the steps definitely will tell my family and friends.
BETTYJO F | First ImpressionsWhat a breeze it was to move my items in. The front desk, staff were friendly, engaging, knowledgeable, and easy to deal with! The storage locker itself was exactly as described. It had been swept out prior to my moving in. Storing here was “a breeze“.
Katharine f | First ImpressionsPretty great employees
SAMANTHA F | Overall ExperienceGreat customer service from the manager himself. He needs a raise. Great truck rental, really nice vehicle with all the new safety stuff. And I didn't see ICE show up so all around Great experience.
BIANCA J | First ImpressionsStaff was extremely helpful
DANIEL T | Overall ExperienceCould use some upgrading. It is old compared to other facilities in the area.
ANTHONY A | Overall ExperienceThe two gentlemen that helped me were so nice and so helpful
SAMANTHA F | First ImpressionsThank you so much for your patience with me...may God bless you all...
lawrence s | Overall ExperienceThe gentleman who checked me in was agents Who new what he was talking about and took his time explaining everything his name was aroma and should be the boss not vice president and he would be a great manager because he knows how to talk to people and help was top notch you should give him a manager position because he knows how to deal with people waraise before I offer him a job
Steven K | First ImpressionsPrices were high kept going up
Lisa B | Overall Experience