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Don C. | Overall ExperienceSelf Storage Units in Washington, MI, 48095
U-Haul Storage of Romeo
Services at this Location:
Features Available at this Facility :
Available Units (All Sizes are Approximate)
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1 Unit Left!
Rent Now to Secure Your Room!
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1 Unit Left!
Rent Now to Secure Your Room!
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1 Unit Left!
Rent Now to Secure Your Room! -
1 Unit Left!
Rent Now to Secure Your Room!

U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
What Is Online Move-In / Rent Now?
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8.9 miles from this location
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6875 N Rochester Rd
Rochester Hills, MI 48306Limited Units Available. Act Fast!
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11.0 miles from this location
Lakeside Budget Storage of Sterling Heights LLC
13120 Hall Rd
(U-Haul Neighborhood Dealer)
Sterling Heights, MI 48313Few Rooms Left. Reserve Today!
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13.6 miles from this location
U-Haul Moving & Storage of Clinton Township
43920 N Gratiot Ave
Clinton Township, MI 48036Limited Units Available. Act Fast!
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13.7 miles from this location
Lenox Square Storage
37570 31 Mile Rd
Richmond, MI 48062Few Rooms Left. Reserve Today!
Other U-Haul Services
Storage Customer Reviews
- 3.5 Average Customer Rating
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Stephanie was horrible. Her customer service was fake and passive aggressive. She gave me attitude when I asked a question based off of false information she gave me because she didn't take the time look at my account before answering the question. I had asked if there were any specials. She said you get a free lock with your rental. I had already purchased a lock online and asked her if I get a refund for that one. She said, "how did you buy a lock online if you did the rental process online?" In her sparky way and before i could answer, she changed the subject and continued what she was doing. I made her answer me again about the refund and she said i had to call a number that she never gave to me. I tried to clarify, so i have to call a number for a refund just to being the lock back in store. Still am not sure on that one since she kept changing the subject. Then at some point told me that I don't get the free lock because I reserved instead of rented. When I asked questions, she answered them yes or no. For example, I asked if both my fiance and I could access the facility since he was also added to the account. She said no and went as far as to explain, you only get one access card. Once I went to check my unit that had a lock already on it because it was not available, I asked her again because I saw there was an option for an access code. She still told me the same answer until I pressed it and then she told me that I could pay a 1 time fee of $5 to get rid of the card and have an access code. I told her to her face, that's something you tell customers when we ask that specific question in the first place. That was not the only example of how she handled us. The I saw she was a store manager and had been there for 10 years. Not sure how she made it that far. I came to this place because it's close to home but I will be searching for a place further away just because of this girl. I've never dealt with someone so lazy at their job and I go to taco bell probably 5 times a week (exaggeration) and deal with teenagers. I was so dumb founded by the way she spoke to me and would shut me down in her passive aggressive way, I just stared at her until it registered and then would make her come back to my initial concern. Also, once we were assigned a new unit, there was a brand new lock, in fact in the unit.
Autumn K. | First ImpressionsWe live in area of storage unit and stored our RV for 8.5 years, with a generous increase each year. Decided to move, go to same place for a unit, says to do online, that process could be a bit more clear, apparently I “reserved “ the unit rather that “booked “ it and when I went to get the lock, she said the unit was gone. Had to reapply for different unit and got a smaller one that I wanted. Ended up booking 2 more units, having to call your 1-800 # each time to verify the reservation went through, because the online process wasn’t clear and because I was unable to reach the person in the office at my location to verify. Lastly, I’m renting 4 units/spots totaling about $700. Per month to store my stuff, that’s a lot of money each month and there is no option for a multi unit discount. Customer satisfaction over gouging profits would be a better business motto. I will seek out other storage facilities in the future.
Renato B. | Online Move InStaff was not only unprofessional she was completely rude.
Donald P. | First ImpressionsStephanie is absolutely terrible! I font know how something like thus could happen but my ex used my information to put a unit in my name without my permission. When I was told it was Stephanie just threatening to destroy my credit..she is less than pleasant I should take you to court just to change your ridiculous online sign up policy.. my ID and a selfie....not impossible. Seems anyone could get screwed here.. regardless I fixed my end but Stephanie was so bad ill never give e you my business again
Donald B. | Overall ExperienceGreat place
robert g. | Overall ExperienceThe Romeo MI team has always been friendly and helpful. The covered parking spot was convenient and kept clean. We sold our RV.
GERALD F. | Overall ExperienceManager Stephane House was the best. Knowledgeable, professional, accommodating and helpful. From initial sign up to closeout this rental facility was top notch.
C DAVID B. | Overall ExperienceRude manager
Patrick M. | Overall ExperienceRoof leaked the hole time I had the unit.
Beau S. | Overall ExperienceClean unit, well lit, convenient to access, pleasant and helpful staff
Elizabeth W. | Overall Experience