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JOANNA M | Overall ExperienceSelf Storage Units in West Columbia, SC, 29169
U-Haul Moving & Storage of Cayce
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Storage Customer Reviews
- 4.5 Average Customer Rating
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I.will definitely rent again
Desiree B | Overall ExperienceStaff was polite, friendly and helpful. Getting in and out of my storage unit was convenient. Managing my rental using the app was easy. Floors were usually pretty dirty.
Matthew H | Overall ExperienceThe staff and Manager were very friendly and helpful. I was very satisfied with the services provided. I would highly recommend this location to any one who is looking to move.👍👍
JUANITA J | First ImpressionsManger was super nice and very polite.
EVELYN G | First ImpressionsExcellent experience with this facility and U-Haul.
Thomas S | Overall ExperienceKeep up good work...
JASMINE A | First ImpressionsThank y'all so much
Davonda M | Overall ExperienceNo bs. The staff in this location are great. Mrs. V. THE QUEEN ..... and her team mates di a great job. I having bed head was too sleepy to realize I didn't lock my storage unit correctly.... some how they saw that.... and secured and informed me. Nothing was stolen. Very cool.
WILLIAM S | Overall ExperienceI believe her name was Amy, but it was the lady who originally set me up with a unit. She was so nice friendly and helpful. And even went above and beyond so that I could return the truck I had at that facility. Very good customer service!
HARRY B | Overall ExperienceWorst experience I ever had, not only is this place rat infested and rats/mice are through my belongings. They have zero compassion for peoples situation and just want money but don’t do any work. I was told multiple things and still got no help. The manager is ignorant and lacks no compassion for people as well as swears and yells at his staff no wonder they don’t care about their jobs with poor management I wouldn’t either. I have spent THOUSANDS with uhaul over the years and I will NEVER use them again because of my experience.
Kara M | Overall ExperienceThey woman who helped us was very nice showed us everything, and made it very easy to return my truck to that facility.
HARRY B | First ImpressionsThere is one individual who probably doesn't need to work with the public. Not trying to be mean, but the customer service skills just aren't there. I do not know his name off-hand. Had a lock that was "somehow" not working with the only key I had for it. Had to pay $50 to get the lock off. When I first had my items moved there, it was the only key I ever had for it.
VENUS C | Overall Experience