Rented a 10 x10 unit online. But when I arrived I found the space was two 5 x 10s with two small roll up doors. Could not use the unit as the doors were each too small. Had to make other plans. A refund was issued to my credit card. Staff was great to return my call with offer to provide a 10 x 10, but I had already located a space elsewhere.
Ted Y. | Overall ExperienceSelf Storage Units in West Columbia, SC, 29169
U-Haul Moving & Storage of Cayce
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The people who work there when asked questions were not very professional at all, and the facilities are definitely not cleaned at all.
Tiffanie B. | Overall ExperienceThe young man that helped was very helpful and friendly.
Kathleen M. | First ImpressionsI loved the location and the convenience. The staff was very helpful...The Managers (( Mike & Al)) were super kind and worked with me during my time of need to make sure I wouldn't loose my things ... ((Tiffany)) went above and beyond to make sure I received all of the documentation to close out my unit. I had been with U-Haul for about 9 months and would recommend this location to others. If I had to truly critique, I would say it would be nice to offer move in specials like $1, $5, first months rent to new comers. The over all condition of the LARGE facility is nice but some areas could use better lighting to see inside the unit when you are in the warehouse at night. FINALLY please offer 24hr access for those of us who may be night owls and need to do searching or moving after normal business hours.. I again thank you for taking care of my things and not being total SHARKS like some storage facilities can be and only want to auction off your things!!! THANK YOU!!!! *Tracey D*
Tracey D. | Overall ExperienceAwesome experience. Facilities were clean and tidy every time we came in. Plenty of packing supplies if needed.
JOSEPHINE R. | Overall ExperienceMuch cleaner and well maintained! The place I moved from to UHaul went up every six months on the price, gave us water damage, and allowed a break in. UHaul was great to deal with!
Delorese H. | Overall ExperienceThis was my first time getting a storage unit with Uhaul and it was great! It was super secure and I felt safe leaving my things here. There were a few occasions where the area where the inside units are were messy, but that is because some people don’t clean up after themselves. All the staff members that I have come across are really nice and the store manager is a rockstar! If I ever need my things stored again, I will definitely use Uhaul!
ANESHA B. | Overall ExperienceI thought I would be getting the free month promotion with the renting of a 10×10 climate controlled unit.
ZACHARY H. | First ImpressionsThe workers was so helpful all of them
LATOYA G. | First ImpressionsVery helpful staff. Great location and loved the climate control. Five stars!
elizabeth z. | Overall ExperienceVery unfriendly and uncooperative staff including the so called General Manager Al. The place is very hot when its supposed to be climate controlled. The front office staff let us wait to talk to them when they are just playing with their cell phones including the General Manager. Stay away from this place
Ronald B. | Overall Experience