I have been using storage for 20 years since moving to Southern California from east coast. This storage faculty on beach blv was by far the best experience that I have ever had. Tom Ngo was always so helpful when renting trucks or moving multiple storage units. He is probably the main reason I stayed at this location, always available and kept the place clean and safe. The manager Aaron even helped me with a heavy peice of furniture that was falling off of the trailer.
Keleigh D | Overall ExperienceSelf Storage Units in Westminster, CA, 92683
U-Haul Moving & Storage of Midway
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Indoor Storage
Storage Customer Reviews
- 4.5 Average Customer Rating
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The guys that are there are amazing and always very helpful and friendly!! The place is very clean. I was very happy with everything!!
Michele A | Overall ExperienceThe personal is very nice god service
Mario M | Overall ExperienceThe turn radius needs tight turn ability.
James B | First ImpressionsVery professional and knowledgeable staff
Donnie H | First ImpressionsI have one small complaint. We were there for 9 years, and pared down our need for the unit size we had. On Numerous Occasions I asked for a smaller, less expensive unit. Each time I was told we would be notified of a smaller becoming available. That NEVER Happened!! I refuse to believe that in 9 years a Smaller Unit empty out
wayne c | Overall ExperienceExcellent Staff and customer service
CHARLES T | First ImpressionsErin is really superb at his job!! Along with the other people that work there
Michele A | First ImpressionsI found the ACTUAL location nearly impossible to reach by phone...with persistent referrals to their 800 line who NEVER seemed to be capable of helping me or ACCURATELY conveying my issues to the franchise branch involved. In THIS case I was attempting to close out my storage unit in a BILLING TIMELY MANNER (cloed it and surrendered content on AUGUST 10TH)...BUT ACKNOWLEDGMENYS & PAPERWORK NOT ISSUED UNTIL AUGUST 12TH. THE CLOSE OUT THEN IMPLIED UHAUL TOO THE TRANSACTION THRU THE NEXT MONTH'S BILLING CYCLE. This extended my transaction an EXTRA month and defeated my intent to close the account when no future billing was due.
Paula L | Overall ExperienceThe manager Aaron is excellent
Cynthia B | Overall ExperienceI reserved a unit for $104 and was told there were elevators yet didn't mention elevators aren't at all locations then told me there were no units anywhere for $104 even showing proof on my phone ended up paying$148. Very misleading.
Faith B | First ImpressionsWorkers not attentive at all.
William S | Overall ExperienceI was charged for another month of storage even though I had vacated the unit in plenty of time and visited the office to complete the paperwork. Mistakes happen, but this one should have been rectified right away. It took me numerous phone calls to get a return phone call. other than that, I was very satisfied, but that was a deal breaker.
Nancy D | Overall ExperienceThe staff at the Midway City location was really helpful and gave me good suggestions to right size my rental space.
John A | Overall Experience