The only thing that was the problem was the AC was not working, and that was the one reason part of the reason that I use the U-Haul units because of the AC it was very hot every time I went into my units, but other than that, I was well satisfied
Rita c | Overall ExperienceSelf Storage Units in Winter Park, FL, 32792
U-Haul Moving & Storage at Semoran Blvd
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- 4.5 Average Customer Rating
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The staff is always nice friendly and helpful thank you
MICHAEL J | First ImpressionsThey have no a/c at the moment. Salesperson said the Boss would be getting it fixed. Staff very friendly and very helpful!
Kelcie K | First ImpressionsAwesome crew.They all have exceptional customer service skills they made my process very easy thank you. I appreciate you guys. Keep up the great work!
ADA E | First ImpressionsThe staff at this location are friendly and very informative in helping problem solving. I appreciate their helpfulness to assist.
Cindy C | Overall ExperienceHad nothing but good experiences here. I've used this location multiple times. The storage area could use a little airflow if possible. Can be super hot in there some days. Thanks again!
Elijah H | Overall ExperienceI was paying for a climate controlled unit and I arrived to discover inside temperatures hovering between 91 and 94 degrees. I had not been notified that the unit was no longer being cooled for several weeks while continuing to be charged and paying for cooled temps to preserve my belongings. Staff handled my request for consideration in alignment with very unsatisfactory corporate protocol. Resolution required extensive negotiation and ultimate decision to remove items and secure third party assistance to resolve both the breach of contract and financial adjustments for services not received. The scope and cost of the untenable conditions is yet to be determined as I was unable to complete the dissolution of the contents due to the excessive heat. I spent 4 hours day one and experienced. notable negative physical impact. I was unable to complete the process I had taken full 1 week vacation to accomplish. I am now required to expend the cost of an additional week of vacation, flight, car rental and meals to return from California to complete the process that would have been done if the storage facility temperatures permitted. I am seeking a refund for the weeks paid for cooled storage while temps exceeded 90 degrees on average compromising the condition of the contents in the unit. I am seeking reimbursement compensation for the service not proved and requesting consideration for the upcoming expenditures due to the lack of cooling in the climate controlled unit.
Roxanne B | Overall ExperienceGreat store
Merrill S | Overall ExperienceNo complaints, I was only concerned that the whole facility wasn’t climate controlled and didn’t find out until after.
Kathryn M | Overall ExperienceReally outstanding at this U-Haul! Clean, safe storage space. Super helpful staff when renting/returning trailers! I highly recommend!
Lisa K | Overall ExperienceThe two girl at the front counter were incredibly helpful with my move and I would highly recommend this location!
Peter P | First ImpressionsSmooth trailer return transaction. Blaine was of particularly great help making sure I was straight at the dock and also trying to resolve a minor billing issue.
Lisa K | First Impressions