Sustainable drive up storage units are located outside, offering the convenience and accessibility that any drive up unit would, with the added perk of being sustainable.
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Vanbody 1st Floor Outside Level No Climate
2-3 Bedroom Home (1,600 - 2,000 sq. ft.)
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
Conveniently located at 2225 Parkwood Ave, U-Haul Storage of Willow Run is one of U-Haul’s premier self-storage facilities. Offering a clean, dry and secure environment, this storage facility has no cost to reserve and offers a wide range of options for customers' storage needs.
This facility offers a unique variety of unit sizes to fit your needs. Need help choosing the right size? View our Self-Storage Size Guide for additional help.
Staff were great.
I didn't really understand how to arrive and did not call ahead of time, but (Amanda, I assume) quickly answered the phone and gave me access in minutes. Thank you for the great customer service. Moving is stressful and U-Haul Storage of Willow Run took away a lot of that stress.
Manager is very nice and the staff I spoke to.
The manager and staff were great. All my storage and moving rentals needs I will use this facility.
Amanda is the reason for the high rating. I had a huge problem with my storage and she fixed it. Her customer service is why I will use this facility again. She was a lifesaver and very kind. I wrote another review on Google and it was also about my experience because of Amanda. I can't say enough great things about her. Thank you so much!
Throughout my rental process (1yr) , I was not able to get in contact with the office. I’d always get directed to customer service and then they would forward a message over to the store manager to return my call... which NEVER happened. I never received a call from U-Haul throughout my entire process. And they charged my card for an extra $159 even AFTER MOVE OUT. I notified them “multiple” times to confirm my move out date BEFORE the next due date (weeks before).
I was with them for over 2 yrs. If I could give 10 stars for every category that's what they deserve. ALWAYS above and beyond to help. Management is fantastic on Washtenaw. Always helpful to many. The personalities there are all great. NO LAZINESS WHATSOEVER!!!! HIGHLY RECOMMEND THIS STORE.
The people at the front desk were helpful, correcting the storage issues and quickly got us on our way
Good facility overall. The space was much bigger than I needed, and a smaller space was not available. A few times my key card did not work. It seemed quite secure. Recommended for 10 x15 large space.
Horrible customer service on line. Storage unit leaked but I was never notified.
It was great service but your people could of been more helpful praise god 👍🏾🙏🏽🙏🏽🙏🏽🎊🎈😇
I received a bill for the storage, after I called and closed my account, which was paid in full. The bill went to my mother-in-laws house...which I am not even sure how you got that address.
The people at the actual location are amazing. The customer service line is the worst. Not helpful at all
Truly an incredible experience - if I could leave 6 stars I would. From the second I arrived, the staff was friendly, helpful, and polite. They went above and beyond!! GM, Mandie is incredible!!!
Busy when I got in there, but I don't fault them for that. They got through everyone quick and they were very helpful and nice.
It took 2 hours and 5 people to complete the simple task of giving me the access code and storage unit number of a unit that I already had reserved. This delayed my travel plans significantly.
everything went excellent and the person I spoke with when renting my u-haul that recommended the storage facility...kudos to her, I wish I could remember her name I want to thank her so much.
Thank you
Facility is clean, safe & secure. Everything preceded well. No problems.
The Manager of this facility is very unprofessional and should be let go. How do you move out of a storage unit and it take a month to move you out? Then try to charge you for their employees mess up?
I always use Uhaul my family My Dad . Uhaul always been around help the community as long I can remember
Difficult to reserve storage. I needed to talk to an actual person at the facility. I could only reach the 800#, they would leave messages for Willow Run and no one would call me back.
Made an online reservation for a space that doesn't even exist. Waiting THIRTY minutes on hold only to get more bad information. At least the woman who had to tell me I didn't have a spot was nice
