HORRIBLE SERVICE!!! Never again will I go back to this dealer and I’ve done business with him the last three times I needed a truck!! I will definitely go elsewhere!! SHADY TO SAY THE least!! We only needed the truck for 6 hrs and we paid 244.00, a month later I get CHARGED AGAIN another 185.19!! FOR GAS????? We put gas back in it before we returned it like we done the past three times! And I’m sorry but 185.00 in gas?????? No! Plus when we picked up the truck there was like 20 blankets in the back and the lady said oh it’s ok just keep them and use if needed, well we didn’t need any so they stayed and he charged us an additional 30.00 for those too!! All he says is this IT’S IN THE CONTRACT. SO i want to see a recipe for all that gas because it was almost full when we returned it!! Like really?? Because we signed a contract we are screwed? Where’s the proof?? I have the receipt for the gas we put in it! Omg. Never again. EVER.
Natasha P
Days Inn Of Effingham
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Effingham, IL 62401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Went smooth
Lisa Hhad no problems picking it up
Randy HWe had requested a 15 foot truck and only received notice of unavailability at that location 2 days before the truck was needed. More time would have been helpful.
Kathy RDrop off location at 635 and Shilo rd in Dallas. Glad they were open on Sunday to return 6x12 trailer. Atendant got me un hooked and checkin without any issue. He was fast and with it close to closing time he was very freindly and got me on my way. The trailer was awesome and pulled perfectly with that hydrolic shock absorber that cushions the bucking that occurs when pulling other trailers.
JAMES D