My reservation was changed to pick up the U-Haul was changed to a location on the other side of town. Received multiple phone calls asking me to take a trailer with me to Phoenix. I’m not attaching an empty trailer to a 26 foot U-Haul. Lastly, received another phone call telling me I need to drop off the truck to a different location. Again, clear on the other side of town. Fix your system and stop harassing paying customers. Otherwise, offer some kind of compensation for the trouble.
Michelle F
Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, AZ 85037
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Pickup and return was easy. The parking lot was not well lit so it made taking the pictures difficult
CHRISTOS ZNo improvement necessary. Jalicia was probably the kindest customer service representative I’ve ever met.
DAVID CKeep up the good work
Andreus WThanks So Much, Juan Cruz
JUAN C