Had to do it over the phone the vehicle was filthy food toe nail clipping and meld like wet dog! U-Haul is really gone down hill
Sherri H
Roadside Smog Test Only
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Agoura Hills, CA 91301
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- 3.0 Average Customer Rating
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How U-Haul Reviews WorkCar almost new but a little dirty. You can keep better clean the cars to conserve them in optimal conditions.
Richard Acanwood location is great; roadside dr. location is a dump and back of vehicle was dirty as hell.
AVI BHave more employees designated to the U-Haul portion of the business. I waited 40 minutes to get the truck I needed. I almost canceled because I was on a timeline.
Andrew GThis was the worse experience ever. I wanted to return to where I picked up, but I was forced to return to this location. There was no U-Haul sign, no other vehicles, and nobody there to accept my return at 12:30 pm a Saturday. Not only that, this location lied to the local U-haul traffic office claiming I put a lock on the gate and said they couldn’t find keys when they know damn well I didn’t put a lock on tailgate and I put keys in drop box. Then 4 days later they charged me $147 fraudulently because they didn’t check it in until the following Thursday. I call local traffic office to complain and I’m still waiting for them to work it out and refund me. Thank god I called on Saturday to tell the traffic office I returned the rental cause I knew something felt shady and off. This is not a good or honest location. I wouldn’t let them have a U-Haul there. They hurt the brand. Sorry for this review, but this wasn’t cool.
MATTHEW M