This is my second time at this location and the customer service here is great!
HEIDI M
Pecos Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ahwatukee, AZ 85048
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
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Bryan was outstanding in accommodating my request for an upgraded size at an instant's notice. He was very considerate in that he actually turned on the truck and a/c to cool it off before I got in. Very friendly, personal and quick & efficient in getting me checked out and back in again upon my return. I will definitely rent from this location again!
Amalia GThank you so much for all of your help.
EVELYN MBrian was amazing in helping me change my reservation when I found out I needed the truck early. He even called and followed up the the prior renter and then turned the truck around in less than 30 mins. Great customer service.
EVAN BMy only issues were with the checkout and checkin procedures. Everything else was great. The checkout process was marred by the need to send a two-factor authentication code to verify the account. I ended up sitting in the parking lot for 20 minutes waiting for the code to show up. An SMS option would be greatly appreciated. My problem at checkin was the instructions. The first instructions that appear in the app when you tell it your returning the truck is to park the truck and drop the keys in the dropbox. No problem. *Then*, it starts asking for a bunch of question like what the milage and fuel levels are at—but I can't turn on the ignition because the keys have already been dropped off. I did my best, but it was slightly frustrating.
James B