Have better communication and make sure the equipment is in working order without any issues. I did not feel safe the engine light was on in the truck. I ordered supplies and they were not in the truck. Just very poor service and I had to make several calls and waste so much extra time and travel to get the supplies , then uhaul charged me extra for the mileage that was their fault.
Pamela T
Sutton Marine
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Aiken, SC 29801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The location was fine. The truck was fine. (except for an annoying whine in the engine) The automated pickup process was the worst. I would only use that option again under great duress.
Nathan CWhen I requested a truck I was given a location. The location was just a grass spot. I had to go on line again & look for U-Hauls in the Aiken area. The Sutton store located in Aiken came up. They had a truck in the size I needed. I could get rental agreement in paper copy.
Jill GVery friendly and helpful.
ROBERT YStop charging me for two hours when they finish in one hour it's a rip off
Brad M