The van was not clean and smelled like it had been used to transport animals. The online pickup & return process is difficult. I had an account setup on the Uhaul App but when I tried to use it to return the vehicle it could not locate my account and I was required to call customer support.
Debra P.
Sutton Marine
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Aiken, SC 29801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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No actual people to help, all online & it took over 45 min to complete the checkout process with help from U-Haul customer service.
Jason K.No one was available at the location
Tim G.The touchless pick up was awesome! Simple, logical and as fast as "in-person" check in with an attendant. It felt safe (not sharing too much data) and efficient - sharing location, photos, etc. all worked great.
Gerald M.This uhaul need to be washed on the outside. The chair was loading with dog hair and dust and the back floors of the van could use a mop or pressure cleaned.
Nicole J.