There was no one there but the guys cleaning cars. It wasn’t clear where to park to not interrupt the car cleaning business. The app gave instructions but no way to indicate the truck and supplies were returned. The truck was returned Monday June 22@1:30pm and today I get a bill for being two days late returning the truck when I called Customer Service yesterday at 6:30pm asking why my rental hadn't been closed yet. There is no way I would recommend this location.
Rodney W
South Aiken Hand Wash And Detailing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Aiken, SC 29803
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Customer Reviews
- 3.5 Average Customer Rating
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Gentleman that assisted me in uncoupling our trailer worked hard to get it to level spot which allowed us to disconnect the unit and be on our way It was pouring and he got soaked but never complained - he made the end our trip a pleasure and needs to be recognized by U-Haul!
trumbull kN/A
Shelby FAshley was great! Customer service over exceeded excellent!! Thank you!
ROSANNE Mthe truck was a pos you hit the breaks and it speeds up. it constantly shakes like it’s about to break down. & the instructions to even rent it was weird & then the dealer had said she’d have to report the truck stolen after another coworker gave us the keys to it. if we didn’t submit another pic of the license. everyone at this location was either high or drunk. instructions UNCLEAR. i would NEVER go back to that location for one bc the dealer was rude asf. trying to be a smarta$$
anna j