I have had a weeks worth of issues getting a refund on a 3.7 thousand dollar U-Haul I didn’t use. I checked in with the dealer after 3 days and was told it was taken care of and she’d let me know, she never called. On day 6 after arriving at my destination I was informed it was in fact not taken care of at all. I paid for 2 uhauls, 8,000$ And only used one. Not super happy.
Michael F
South Aiken Hand Wash And Detailing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Aiken, SC 29803
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Customer Reviews
- 3.5 Average Customer Rating
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How U-Haul Reviews WorkWe had a little stumble at the beginning, however, it all worked out in the end. The young lady was very gracious and held the truck until the next day since it was such a mix up and mess the day before. They succeeded in taking care of me.
Karimah INothing, she was very helpful and walked me through all the things I needed help with.
Matthew MIt’s a manual car wash. Man said put the keys in the box.
Gerald AUnmanned station, but business staff from the onsite business there were helpful and considerate. No issues existed with the return.
Christopher F