Jacks was easy and convenient- / Being that my first assigned drop off place chevron in lake city - was non existent. Then had to take the truck back to our property- some distance from drop off city and get a new location assigned causing us to go over in milage - then being changed for said overage milage I believe to be completly unacceptable. That was not our fault. That was due to uhaul having locations set up as drop of points that are not.
BREANA K
Jacks Small Engine
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alachua, FL 32615
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Customer Reviews
- 4.5 Average Customer Rating
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Have equipment at the location where it is reserved. I had two truck reservations this weekend -- neither one was available at the place I reserved them. It's aggravating to spend extra time on moving day running around to different locations than planned. Have people at either location move the trucks to where they need to be. The representative agree to add miles to my account which is nice, but it doesn't offset the extra time I'm paying for a babysitter or the time during the day when I could otherwise be loading/unloading.
Lindsey BJack’s staff are friendly and helpful. We’ll most likely rent are next U-Haul from Jack’s.
DALE HVery good
Sergio JOnly reason personnel was maked as not helpful is that I didn't interact with anyone since I dropped off after hours. No dis intended on the place - they are probably great, I just happened to get there after hours and went through the app to return the trailer.
DAVID D