The employee waiting on customers kept complaining about how tired he was because he worked 2 jobs. I reserved a small trailer on line but when I got there I wanted to look at them to make sure it would be big enough. We arrived at 4:45. We waited for our turn with 2 ahead of us. We got to our turn and requested to look at the trailers. We decided to upgrade so one employee tried to help but couldn't . We were told the file was corrupt and they had to start over. 3 customers that came in behind us were done before we were. The other employee said he would redo our order and kept helping the other customers. He apologized by saying it was the computers fault. But he was steady doing other things. After an hour we finally got a trailer. Please train your employees on customer service and how to use your computer system.
Trailer Rental & Towing in Albany, GA at U-Haul of Albany
Moving to or from Albany, GA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Albany, GA 31701 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Albany, GA
Cargo trailers in Albany, GA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul of Albany!
Utility trailers are perfect for towing large or oversize cargo in Albany, GA 31701. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul of Albany provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Albany, GA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Albany, GA online today!
Trailer and Towing Supplies
Have correct requested equipment
Need more than one employee to assist with the number of customers.
Better customer service!
Customer service was very efficient and helpful
The only problem we had was getting further behind in the move because my son had to come get the card for payment even though I'd already given the lady the number and expiration date. I was told all my son would need was his license so that was an aggravation but other than that it was a very good experience.
Improve the information that is given to customers. I was told that I didn't owe any additional monies for my rental & now I find that I do. I reserved a rental another time priortothis one and after reaching a closed store and doing numerous searches in other locations to rent a truck, was told since my reservation wasn't honored I would receive $50 in the mail for my time and aggravation of having to endure all this and ended up going back to the same store once they opened five hours later for a truck rental and I still haven't received it. Is this a false guarantee or what?
Ann Calloway is the best. Great customer service ðŸ‘.
It is located in a drug infested/homeless area. A person could be mugged/robbed/killed while trying to complete return information at the U Haul site in the U Haul vehicle or in one's car at this location. I returned the U Haul truck with a halft a tank of gas, but I was not compensated for the one-fourth of a tankl overage. HOwever, if I did not return the U Haul truck with at least on-fourth of a tank of gas, I would be charged for it. On December 28, 2020, I had asked the gentleman working that day why I do not receive reimbursement for the extra amount of gas in the U Haul truck. He just said I do not receive money for any gas over the one-fourth required amount. Virginia Lewis
The truck wouldn't start after we packed up, called for assistance but never received any. Someone jumped us off
Nothing. Excellent service in Albany and in Kennesaw.
I am a older lady and I was unaware that if I do use my phone to do the self service check I will be charged a extra day. I returned the uhaul and the key around 530 pm that same day but was chart for an extra day. I only use the uhaul one day.
Need more workers like the ones that is there
The van was not clean and tge service light was on for a needed oil change. Otherwise I always use this location because the agents are courteous and friendly.
Quick and easy experience
Offer discounts lol
Get more pickup trucks
Outstanding job keep up the good work
Saw no immediate need for improvement. Excellent Customer!