Although I did see w bug on my things while removing my items everything with the storage was great. Thank you
DESTINY S | Overall ExperienceSelf Storage Units in Albany, GA, 31701
U-Haul of Albany
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The unit was excellent with easy access
BOBBY B | Overall ExperienceThey stole my stuff and locked me out of the unit a WHOLE WEEK before the payment was due.
Marsha L | Overall ExperienceA.J. like me is a people person!!
MICHAEL H | First ImpressionsMy only problem is I was charged $100 for a 5x10 and other storage places have 10x10 for the exact same price, basically the prices don’t match the unit size.. that would be the only reason I wouldn’t recommend any to us this specific storage location.
DIAMOND R | Overall ExperienceMy code to enter the storage unit never provided access, I always had to have employee assistance. But I will use your service again
YOLANDA I | Overall ExperienceThank you all below have been moved out.
Jonathon W | First ImpressionsI had one issue with paying my bill ahead of time on the first instead of on the due date of the 19th. I would go in to pay in person and had a paper reciept. It had to put it as advanced payment. There was a error on their part that I had not paid. A letter was sent to me and their lock was placed on my storage unit. The person that updated their computer system and sick in the hospital with Covid.It was only one person that did the updating in their system. I brought in my proof that I paid on the 1st and they made a copy of it. I checked my unit. It was secured and I demanded it be removed and watched them remove their lock from my storage unit. I asked that the incident be removed off of my u-haul record. If I paid ahead of time on the first, there is no way I should be penalized for not paying on the 19th and my storage unit secured with their lock. I had to call multiple to make sure it was corrected. I did not trust online payment due to short staffed error in person and preferred to get a actual copy receipt. I had no more issues and the staff were friendly. I was transitioning from Virginia to Georgia and used your unit for 2 years. It was unloaded and swept clean. The unit was inspected and the security access card returned. Other than that one incident, it was a pleasant experience.
CARLETHA T | Overall Experience