Onsite vehicle Inspection needs improvementClinton M.
Railway Freight Furniture
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Albany, GA 31707
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I waited have the truck inspected at drop off only to be told the Uhaul representative was out sick. After retrieving the keys I was told the truck would be checked in and I was good to go. The next day I get hit with cleaning fees. I was not there for an inspection and the truck was swept before return. No food or drink were consumed in the truck. And the graffiti was on the truck at origin. Customer service was not a priority at this location. Waited twenty-five minutes for a furniture transaction to be completed, to later be charged for debris I didn't see? I took all precautions from extra insurance, roadside, filling up past requirements and sweeping the truck. To hit me with a cleaning fee is laughable. Slightly irritated and highly disappointed.Michelle M.
Key box broken. Had to make separate trip to drop off keyDavid L.
Long wait for personnel, trailer was left open in rain and full of water. Even longer wait to returnAmanda C.
Thank you!AMBER B.