Don’t lie to customers of how many day they have
JOHN M
A Metro Self Storage of Colvin
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Albany, NY 12206
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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(1) give customers a heads up that the picking up process can take 15-30minutes. I didn’t know what to expect and going through all the required steps in the app took 15-30 minutes which made me late. (2) if you’re going to ask to have customers hitch a trailer to transport, you should provide all the information up front by email etc. to only have one worded answers to what I’m sure are FAQs is a disservice.
Janett RThis was a terrible experience. The app is meant to make things easier and it was a long drawn out process for pick up and drop off. Chat help was not helpful we had to call the phone number twice for actual help just to get access to the vehicles. The vehicle was dirty from the start and not parked in the spot we were told it was so we had to get out in a snow storm and walk all the trucks to find the right one.
Kaylyn DWaisted 3 hours to get a truck app is suck, customer service is a joke.
Keny SThe app did not load pictures of the van easily.
Jennifer C