very friendly clean
KRISTY B
T and W Towing LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Albert Lea, MN 56007
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Easy pick up and drop off, only bad thing was lack of selection of trailers .. all were gone and being used ,collage kids using them all up ,but overall great people to deal with on both ends .. we didn't even need the extra days I thought we'd need ..
Chad HThis was not my original pickup location. I was told the day before pickup that my location in Fairmont, MN, didn't even carry this type of truck, and the closest available would be a 2-hour round trip. Very frustrating and very inconvenient, why can I book out of Fairmont, where I live, if they don't even carry it? Now, instead of an 8-minute trip and maybe 5 miles, it was at least a 2-hour trip and over 120 miles, plus extra gas money/mileage we did not intend or plan for. As an apology, I was offered extra miles, an extra day, or $50 off my total bill. $50 wasnt even going to cover the gas to get the U-Haul and get back home, but I did take the extra day to pick it up earlier, as I couldn't just add a 2-hour trip into my original plan, and of course, the miles, as otherwise I would not have been able to make it home with the miles first allowed. When we finally did get the U-Haul, it had 20 miles of gas left, which is also very frustrating, as the contract requires us to leave it at least 1/4 of a tank, which 20 miles is nowhere near, thus causing us to have to spend more on gas than expected/needed.
Alyssa WJust simply great people and service.
David HBetter check in procedure, I did not know what to do with padlock on the cargo door as it would not fit in the key return. Key was returned and locked the padlock on the cargo door when done.
John T