I rented a trailer for 1 day and the location charged me for 10 days. I have called several times to get this resolved and all I get is the run around from both Shutters and U-Haul. I know that U-Haul is a huge company nationally and I am just a number to them, but this experience is so disappointing, to initially get charged $26 and then get an additional charge of $230 on top of it. Your customer service at this company is garbage. $230 to U-Haul is chump change, to me it's money I need right now to close on my home loan. Shame on you U-Haul. I will never use your company again, even if I get this refund I have requested.
BRYCE B
Shutter's Tire & Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alexandria, MN 56308
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nice people and nice truck a d clean
CURTIS GAfter hours drop off no personnel.
Heather BMake the key drop more visible, especially at night.
Steven GI had to clean the inside windshield that had a film on it.
Edward A