I booked a trailer on your website for a Waverly pick up. I received a call at 10 pm the night before to advise me that my reservation was unavailable and id have to drive to Alliston to get the unit. This was time consuming (and gasoline) consuming. the inconvenience cost me about 160 minutes of driving time in total (pick up and return) and roughly $50 in fuel. So thats not great
David K
Baxter Pioneer
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alliston, ON L9R1V2
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Customer Reviews
- 4.0 Average Customer Rating
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The rear brackets around the door on the back of the trailer are all broken. They need to be fixed ASAP or the back half will fall off eventually it rocks back-and-forth going down the road. I did show the people there. Hopefully somebody fixes this ASAP.
DENNIS PPickup experience was quite satisfactory. Great customer service. Trailer had some "experience" on it but it was in good condition. It should be more clear though that locking trailer to your vehicle is your responsibility, and some type of cable lock is required, since the hitch is not lockable.
David KGot charged for two day rental, when I specifically said 1 day. Now I have to fix it. I have problems almost every location except Peterborough water St.
MICHAEL MOverall service and vehicle was good.
KIM B