Best uhaul experience I have ever had. I have had quite a few.Stephen O.
The Storage Mall of Amsterdam
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Amsterdam, NY 12010
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- 4.5 Average Customer Rating
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We have rented dozens of U-Haul trucks over the past 10 years and have never been so disappointed in the pick up of a truck. We were told by the service rep that he had cleaned and swept the truck before we arrived. He clearly hadn't because there were candy wrappers in the cab and balled up packing tape and broken crayons and parts of kids toys in the back. There was so much melted and refrozen snow hanging off the top of the truck that I had to go into his office and ask to borgg to ow a shovel to knock it all off or it would have been a huge hazard to the drivers on the highway behind me when it came flying off the truck as it melted! He told us the right rear tire had just been replaced so we should ignore the light on the dashboard that warned us that the tire was flat. We drove it 15 mins to our house as directed but quickly noticed that the steering was off and it felt weird so we took it to get air in the tires. The posted psi is 80 per tire and he had the right rear tire filled to 22!!!!!! It was flat!!!! The right front was at 62 and the 2 drivers side tires were inflated to 83 each. No wonder the drive was so uneven. Totally unacceptable and dangerous to be given a truck in that condition!!! Aside from the fact that we had to go out of our way to find a place to dispense air on a Sunday night and take the time to figure out how to add the air in the cold and snowy darkâ€¦We could have had a tire blow on the highway. Really disappointed and annoyed and angry.Christiane G.
The gentleman that help me was fast and knowledgeable always ready to helpJoel M.
Everything was very clean, however, the cabin smelled like cigarettes.John S.
Computer hookup was shaky. (Might have been a Uhaul system problem). Agent had considerable difficulty completing the checkout, but kept at it until I was able to take the truck out.PAUL J O.