Area had to many pot holes and was crowded with vehicles.PAUL B.
Trailer Rental & Towing in Andalusia, AL at C&H Variety
(U-Haul Neighborhood Dealer)
Andalusia, AL 36421
Services at this Location:
- Mon-Sat: 9 am - 4:30 pm
- Sun: Closed
Special Operating Hours
- 5/10/2021 - 5/15/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Andalusia, AL 36421
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 2.0 Average Customer Rating
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Dropoff service was great. No issues.Paul B.
Find a new place to drop off y'all's truckWilliam H.
Huge mud holes in parking areas, muddy parking lot. Old cars and trucks at location. Not an ideal place for Uhaul rentals!Larry O.
Very easy to work with.Craig H.
Well the trailer was there for almost a week and they hadn't checked it in. There was no one there during business hrs I called and left messages on the phone number posted by the door left several voice mails and never got a call back. The place is a shack on the side of the road the variety part of their name must mean the variety of junk cars sitting around it, there is no store there. I waited for 2&half hrs and nobody came or answered calls it was pouring rain so the entire place was a mudhole and because of that I ruined a pair of $300 shoes because I had to walk in mud becuz there was no pavement of any kind. I will tell everyone how awful this place is. Also I was supposed to get a phone c all from a supervisor after I emailed in pictures but no one has ever called me.Heidi W.
Looked like a junk yardRobert C.
There was no one there during business hours to answer questions or help no one ever answered the phone or refined calls and location was not inviting.Edith H.
I will not use U-haul, if I have to pick up at this location! Pitiful excuse for a business!!Mark H.
NO ONE was there. They did not answer my phone call, and the phone number my call (AND UHAUL support) called went to a different number that had so many messages it would not take a message. C&H is a mud hole is a mess, it looks like a junkyard..Candace R.
I had to swap trailers. At the drop off location they could not find me and the computer I was supposed to get a discount and they charge full price for the big trailer what just not the correct price at all for the small trailer and all the hassles I went through.Daymond J.
Grade and gravel the lot -- huge mud puddles (pond-sized). Never anybody in attendance (our 3rd time dropping off here). We called the number posted and the mailbox was full so could not leave a message. Good thing we didn't need help.Paul U.
This was the worse experience I have ever had with UHaul! We never met the person that was in charge of our rental. We were told to go ahead and get the truck the keys were over the dash through a phone call. She had no idea who was actually picking up the truck! She didn't have the dolly we had reserved but told me I could go find one about 29 miles in the opposite direction I was going! We did not receive a copy of our contract! Once we received the email copy we noticed the drivers license number listed was not even ours! The parking lot was full of holes! Trucks were parked so closely together it was hard to even get out of the parking lot! I have intentionally waited to write this! You did not want my review the first couple of days!!!!Carol Y.
What I was quoted was not what I paid. I made the reservations thru the 800 number verified 3 times on prices and requested a email with amount. When I spoke with the rep at pick up she never told me of changes in price nor did she give a price after changes. When I called back she refer me back to 800 numberthresa W.
INCORRECT ADDRESS, correction should be made on your website to C&H Variety 14039 US Hwy 84 Andalusia, Alabama 36421. Site is an uneven dirt and weeds location with mud holes and very little room to maneuver. Had trouble releasing the trailer from hitch due to non level surface that had the rear of my truck at a high point. Trailer tongue stand dug into soft soil surface and would not raise the receiver. Had to rock my truck back and forth to release. Drop was scheduled on a Sunday which the facility is closed. I think that scheduling should roll over to next working day when the facility is open, could have used a hand unhooking the trailer.Michael N.
Santana was very professional.Chris C.
I first tried to reserve a truck from another location because the 15 foot truck that I prefer was not available at our area. It is not also available at that U-haul and the man I spoke to said that its available at another office and so, the reservation was made there. When I checked my reservation, it is not the 15 foot truck that I wanted. The scheduler said that my reservation was upgraded to a 26 foot because 15 foot is not available. Good thing I checked because nobody called me and checked if it is okey, because I specifically told them the size of the truck I need and comfortable driving. I asked again for any other location where the truck I need is available, and they change the location of my reservation again,( which I dont mind as long as I will be getting the truck I prefer, and I told them Im willing to get the truck within 50 mile radius) this time, the one in Andulusia. they said that the truck can be picked up at 10am. When I went there, the truck is not available. The man I spoke to at that location said that the truck I will be getting was not dropped off at his location as they expected to be at 9am. Again, nobody called me. I drove 44 miles to get there. Good thing, the man was kind enough to suggest to check at another U haul location just few miles away, where he suspected the truck was dropped off. And thats where I got the truck. wheeww..DIONISIO M.
It was junkie outside. A lot of junk laying around.jennifer N.
worst customer service at this place. showed up an hour and 15 minutes late from what time I had it scheduled and then overcharged me and fought with me on how she was correct. Corporate honored their charge.Sharon S.
They were not open at the appropriate time and she was very unprofessional. She did not give me all of my paperwork and I never received an email confirming my pick up of the truck.Megan W.
I had the most pleasant experience! Very nice and helpful. Answered all my questions and concerns. Definitely would and will recommend and use again.Tiffany B.
According to Uhaul I was not aware that I was a self service. When I arrived at the location to pick up the truck there was no one at the site. Once I reached her by phone she then explained she was out of town. That the keys were placed inside the size 15 truck. They were not. She then told us to take the size 20 truck which I had keys. During the move I recieved two phone calls from uhaul trying to confirm if I had the truck. Customer service was very rude over the phone. They then told me my contract wasn't complete due to being self service. Someone then called me back to finish the contract over the phone. I then asked if I would be charged for the 15 instead of the 20 truck because I did NOT ask for the 20 it was given to me by C&H because she didn't have the keys in the 15. I was charged $57 for the 20 truck and now I've been charged $47 for whatever. I need someone to call me ASAP! Because I'm not pleased at allAlichia W.
Thankful that I took pictures of the miles and gas before I drove off in the truck. I did not sign any contract...the girl said she would email one to me...never received one!!! Upon returning the truck I was charged gas and an extra day because the pick up location had the mileage wrong and the gas!!! I was driving a rental car at the time the pick up is listed and would be impossible for me to also be driving the uhaul van! I immediately contacted customer service and filed a dispute. I have not heard anything back concerning the fraudulent additional charges. I will file legal claims against uhaul. Pictures speak a thousand words! Uhaul has no initial contact with my signature! Penske is cheaper and I have used Penske numerous times in the past with no issues! I regret choosing uhaul! Brenda LawrenceBRENDA L.
Nothing seems like a good programJOE C.