One, you need to fix your app I tried several times to sign in and it kept saying oops somethng went wrong try again. I finally was able to get a link to go in and rent. then on the return, again had same problem. reached out to support chat. found out that even though i was getting texts to my phone , my account had been made using an old phone number but yet i was receiving the text and links to begin with to the correct phone number. called support....an hour waiting que..ridiculous..again i lucked out by googling uhaul until i found a return link i could use.
Nancy H
Andalusia Gardens
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Andalusia, AL 36421
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Customer Reviews
- 4.5 Average Customer Rating
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The only thing I would complain about it was out of my way with all the Uhaul’s in my town I had to travel to pick it up. I use a lot more gas than I would have.
jay sCarlos was very kind and helpful. Equipment was very helpful. Good experience. Thank you!😊
nancy mI answered no to the personnel question because I returned the truck after hours so the staff wasn’t there.
Cedric TVery friendly and helpful
Carla R