This reservation was to replace the previous reservation which was quite disappointing. I had reservation #26812392 and was supposed to pick up the truck from Midguard Storage. I got assigned a truck that was not on site. After a significant loss of time searching for the vehicle and then being on hold with U-Haul customer support, I finally connected with a CSR who cancelled reservation #26812392 and provided this reservation as a replacement. Then, I had to waste more time by driving to the new pick up location. I’ve been a loyal customer with U-Haul for more than 20 years. Never have I ever had an issue like this. This was the worst experience I had with U-Haul in over 20 years.
IAN A
Liberty Food Mart BP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Anderson, SC 29621
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Everything was excellent, I have used U-Haul equipment several times , never have problems with them!!
Peter ONone
Tracy WOutstanding Service and Thank you
kenny rThe person running the operation was nice but just gave me a slip of paper with the serial number of the trailer written on it and told me when I got it all hooked up to run it by and he would take a picture. It was a 16x12 trailer and heavy. I hurt my back loading it by myself. When I finally brought it to the front he didn’t even check lights. I had to ask if he wanted to and asked if he would check my hook up. He checked one direction of the lights and said I was good. Although the trailer looked very aged, the tires were good and it did ride well. This is only the second time I have ever had to completely do everything myself when renting a uhaul. Both times were in Anderson, SC. Once was at a convenience store and the other at a family run grocery store. All other locations have always been very helpful in loading and were very safety conscious. Overall Uhaul has been wonderful.
Steven W