I have filed a dispute, the drop off location in Anderson was the worst experience ever. Had an issue last time I dropped off with her but overlooked it but will definitely never use her again, renting from or dropping off. Rude and unprofessional! If Uhaul doesn't contact me soon to correct this I'm going to dispute the charges with AMEX.
Marcus N.
Liberty Food Mart BP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Anderson, SC 29621
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Customer Reviews
- 3.5 Average Customer Rating
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Was charged a fee that was not told up front and then told that it's required my insurance covers rentals and shouldn't have been charged this fee
Douglas F.Was charged a $200 deposit no location has ever charged me this in the past. Spoke to someone on the phone and they assured me it was only a hold and the final amount would be the total charged but instead the whole $278 settled on my account. I did not drive or use the uhaul $278 worth of miles. Had I know this was going to happen I would've used a different location. Where is my $200 “ deposit “ and why was I charged so much? Truck was left with the exact amount of gas I started, dolly returned, truck in the same shape and I purchased the insurance so what is the point of purchasing insurance if they just stole my money as a “ deposit “
Melissa G.I was supposed to pick up the truck from Smart Shed in Pendleton SC. They forgot to set up mobile pickup, they were not there and they did not answer multiple calls or texts. Uhaul arranged for a truck from Liberty Food Mart BP. They were able to help me immediately and they were very professional and kind.
Jill G.My wife had just rented the same UHaul size on July 8th and paid $65.06. The only extra purchased this time was for the dolly which was for $10. The mileage was shorter distance this time. So, why was I charged 98.17? I really liked the service location. However, I don't understand the difference of $33.17? I even put the more gas than was originally in the UHaul
Johnny D.