Put a deposit on a trailer but when I went to get the trailer it wasn’t there. The rental place sent me to another U-Haul location who said they had the size trailer I had reserved but went there and they didn’t have it either so had to go to a three place and had to rent a truck because they didn’t have the trailer I had reservation. Truck was very dirty inside with dirt and dirt. Also had to return it 15 miles from my move in place which caused me to go one MILE over my limit causing me to pay an extra 47.00 dollars but I drive passed two U-Haul places less than one mile from where I moved. Would not recommend U-Haul to anyone ever. Your company is a disgrace and totally unacceptable.
KAY R
Cross Country Stores
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Angleton, TX 77515
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Charged ext47$ at the end said I drive 79 miles only drive 15 miles
EDDIE MExcellent services and good people
Jose RThe location is poorly kept with deep mud/tire marks and wish they had a better system with checking out the unit. Everything was done via a small phone.
COURTNEY FSuperior customer service. The lady had me check-in in less than 10 minutes and I was back on the road. It is a convenience store so it was nice that they were open late to drop off the cargo trailer.
William K