Attendent was highly disorganized and confused. I did not order the coverage and pointed to her that I did not order during check in. She confirmed and said I have not. When I got the receipt, it had the coverage. I was in a hurry so I did not dispute. Improvement ideas: 1.) More user friendly app or better user training for the attendents because they seem to be frustrated with their uhaul attendent app. 2.) Allow customer to review the itemized receipt before letting them sign and discharging them. 2b.) Easy and fast corrections and updates to errors during reviewJasper S.
Cross Country Stores
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Angleton, TX 77515
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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This location is a gas station. There was one person on duty. Her priorities were with her store customers as it should be. The lot for drop off is a dirt lot and full of pot holes.PAULA E.
It took almost an hr to pick up the truck Pick up was inside a gas station and the person could t figure out their app. They kept taking customers in front of me. If I could have walked away I would have. Then I had to switch out trucks because the check engine light was on. The second truck was dirty. If I could rate 0 I wouldMelinda W.
Took to long to get truck (54 minutes) Inside of truck dirtyRichard C.
Getting the truck was very difficult process had to go to 2 different locations and wasted over and hour getting the truck!!Aletta M.