Trailer Rental & Towing in Antioch, IL at U-Haul Moving & Storage of Chain O'Lakes

1648 reviews

236 W Rte 173   Antioch, IL 60002

(847) 603-4078

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(847) 603-4078

236 W Rte 173
Antioch, IL 60002

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Trailer Rentals

One-Way and In-Town Local Rentals in Antioch, IL 60002

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

1648 reviews

Let us know what you think.
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Write a review
Rating:
4.0

You need more people answering your phones

RONALD G. 
Rating:
5.0

The employee who helped us was amazing and so friendly!!!! I Would recommend this place to anyone!! Will rent again!!

Courtney S. 
Rating:
5.0

More staff, there is a lot of waiting when checking in. Make UHaul prices the same at all locations. Arnold and his staff in Antioch are the best!!

Joan P. 
Rating:
5.0

customer friendly, good location, trailers are clean.

Ross S. 
Rating:
4.0

I was transferred from Des Plaines pick-up location to Antioch, IL. It took over 2 hours of added time. Otherwise, the Person at the Antioch location did a fantastic job to facilitate a pick-up process.

Alexander C. 
Rating:
5.0

The manager was very helpful and made sure everything was satisfactory

James and G. 
Rating:
5.0

Give them a raise

Janet S. 
Rating:
4.0

I was charged a fee when I returned my truck 18 hours early and the check in website wouldn't work, so I spoke with someone about it and she said she'd call me back to make sure it got reversed and never did. So, I'm supposed to be getting that refunded and another $50 from a previous refund and I'm not sure if I'll get either. So, someone needs to email me and tell me how I'm going to get my money back. Thanks

NADINE D. 
Rating:
5.0

Great team

Michael P. 
Rating:
4.0

Upon arriving in Antioch the day before the truck was due I attempted to check in the vehicle in line and the system was once again down. I then attempted to call the designated number for check in 4 times and was immediately disconnected. I was forced to leave the truck with no evidence that I had dropped it and wait till the Antioch location sent me an email late in the afternoon of the next day. This was one of the worst experiences I have had with you all in 30 years.

David J. 
Rating:
5.0

Truck was ready when I got there and check in was quick. Drop off was no problem either

ZACHARY M. 
Rating:
3.0

Jack Stand for the tongue would be helpful! Once loaded you can't disconnect and lift it bakc on without a major effort!

TIMOTHY M. 
Rating:
5.0

Arnold works hard to make this station run well.

DERRICK W. 
Rating:
1.0

Be accessible! I, and several other customers, waited over 10 minutes for the manager to return to the office so we could checkout. In all total, it took me 30 minutes to checkout from this facility.

DAVID W. 
Rating:
5.0

Get more people on a Saturday, the guy working was the only one and he did a great job! Only problem was I didn't get a rental contract before I left and I couldn't really ask him questions because he was slammed. I completely understood, but still difficult. Also, returns should not solely rely on cell phones, mine was dead and couldn't return the van “on time” because of it; even though I was on time for my return. Overall, great experience just a few sore spots.

Shannon D. 
Rating:
4.0

Rates are too high but you had availability even though I had to drive past several uhaul stores to get the truck I reserved 10 days in advance

JEFFERY K. 
Rating:
5.0

over all experience at the Antioch location was great. Branden was very helpful and courteous. I will definitely rent from them again.

Kenny G. 
Rating:
1.0

The trailer I reserved was not available and the guy that worked there kept telling me that they never have that trailer and it is only available for 1 way but I have rented that trailer there several times. I know whss as t I reserved. Also I don't know why I-haul has a reservation system if it never works. This happens all the time that the trailer I reserved is not available and it leave me scrambling to find the right trailer. Also the phone system at u-haul it never answered and I always get the recording saying it will be at least a 20 minutes wait on hold. I have reserved a trailer at this location and picked it up and had them call me 2 hours after I picked it up and tell me I have to bring it back because someone else had also reserved it. I just don't understand how U-haul stays in business with this lever of incompetence and Poor service.

Glenn H. 
Rating:
5.0

The Manager Was Awsome! Amazing Service! Truck ran well clean. Was No problems at all. Would Recommend you go to this location if you want the best Service! Thanks Again for the Amazing Service!

ALLEN U. 
Rating:
5.0

Was so easy to self return.

Mike L. 
Rating:
3.0

When I dropped off the truck around 3pm there was no one on the sales floor. After 10 minutes I had to knock on the backroom door for the guy to come out onto the shop room floor. I even tried calling the location while standing in the lobby to get someone to come out.

Brittany K. 
Rating:
5.0

Very helpful and friendly

Glenn K. 
Rating:
5.0

Nothing. This is the 2nd time I've rented a vehicle from this location and the staff has always gone above and beyond. Will return and recommend.

Cyrene S. 
Rating:
5.0

Nothing at this time.

Robert J. 
Rating:
5.0

Nothing. It was a great experience!

Thomas F. 
No reviews have been submitted for this location.

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