Followed directions from the U-Haul app. It took me to front of dealership. Was told I needed to circle the lot and go back to service department to drop off truck. At minimum 5 people totally ignored me, some more than once. I completed check-in on app and asked where I should leave the key. Was told I had to drive it to yet another area of the business. I declined and a lady there rudely accepted the key.
BOBBY J
Aransas Autoplex
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Aransas Pass, TX 78336
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkHad no issues with renting the trailer.
Chris DNext to the dealership
Bryan HUnable to provide clear answers on basic questions.
Saul RYou can never get a hold of anyone from this location. Rentals are never clean. Most important, check your Uhaul receipt because it'll state there's a full tank of gas when it's not a full tank of gas. You'll have a reservation at a specific time and someone from this Uhaul dealership will call you and ask you if you could come in early instead because they want to call it an early day. SMH. This place is a BIG fat fraud. Check your receipts. Take your own pictures of the truck, mileage and gas. Not just on the app. Protect yourself. Take pictures of everything where you're not scammed.
Christy S