Very professional and friendly
Naeem K
Nu Trendz Events LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ashburn, VA 20147
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Professional and helpful
Imtiaz HCharged cleaning fee $25 even after the vehicle was returned after cleaning.
Mahesh MWhen we got to the location for one, we could not find it. Then we tried calling and the guy finally texted and said he was on a call. But still gave us really no information. I finally found it on something else and was able to find the location. When we went to the location, no one was there. The door was open and there was no one inside or in the warehouse next to it. Tried calling numerous more times and finally got him on the phone. He proceeded to have us check all of the boxes for the different keys that he had outside. He had no clue which one went with which truck and the truck we were supposed to have we never found the key for. It was a hot mess. We sat there for 20 minutes before even getting a hold of him. I can't stress how awful of an experience this was. It was honestly the worst ever experience.
DAVID SPut the correct equipment in the truck. There were no blankets in my truck that I ordered. And the app did not work when I tried to upload any of the pictures, so I was unable to complete the check out online. No one was in the store to help or answer questions even though the sign on the door said open. I called customer service which kept me I hold for 20+ minutes.
Laura H