Fix check out process. The operator could not use system. Could not take a picture of driver license. Ran credit card and said he emailed me the receipt. This of course was not done as it's part of the return process.
kelly V.
Astoria Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Astoria, OR 97103
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Aside from the painfully slow checkout process at their office, Uhaul was unable to provide the vehicle that I had reserved. The clerk checked my in at the office and after entering all of the required contact and payment information for the contract I was informed that the vehicle was not available for a one-way trip - only local trips - as I was being handed the key to the truck. Since no other similar sized trucks were available I chose a larger truck as a replacement. Once again, after entering all of the required contact and payment information for the contract I was informed that the vehicle was not available for a one-way trip - only local trips - as I was being handed the key to the replacement truck. After selecting a smaller truck rental I was finally able to complete the data entry for the contract, again, and leave with the vehicle. I have never experienced such a degree of slowness and disorganization at a Uhaul facility I can understand difficulties in obtaining certain equipment at specific locations but once a reservation is placed I do expect Uhaul to provide the agreed upon product at the specified date and time. I am not eager to repeat business with Uhaul again if you cannot provide the services that I select when I place a reservation.
Robert A.Everything was covered.
Sandy P.Service was friendly and efficient.
Scott H.Great service in every respect!
Howard C.