I was told by the on site employee that the $15 safe move insurance purchase was mandatory to rent at this location, however the operator that I spoke to later said that it was not. Also the on site employee insisted that I use the app to check in the returned vehicle instead of him checking me in on site.
ROGER B
Space Shop Self Storage 14th Street
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Atlanta, GA 30318
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Mobile drop off was difficult
Japhia JYou improved already by hiring excellent front desk people. They were helpful and courteous! Means a lot and is appreciated. Your previous front desk reps had attitudes, didn’t help much and frankly a turnoff from a service perspective.
NANCY BPersonnel at this facility were very professional and helpful. Truck was in good condition, however the lack of a backup camera on such a large vehicle without a rear-view mirror in 2025 seems unconscionable and foolish - both for the convenience of customers and for protection of the truck from accidents when backing up. Backing up, especially into a trafficked roadway, always required 1 or ideally 2 individuals to get out and assist with the process, due to lack of a camera and sensors as included in basically all modern vehicles in 2025.
Eric SFemale at check in desk was extremely rude and not helpful. She was at the Space Storage front desk that also serves as the U Haul front desk. Extremely rude. Will not use this ever again because of this experience.
matt e