The customer service was great all the ladies in the office were pleasant and helpful.Shaniece B.
Space Shop Self Storage 14th Street
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Atlanta, GA 30318
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Ms Kim was EXCELLENT with helping me with my needs.Sandra S.
Maybe just a quick wipe down of hot spots in the vehicles (wheel, shifter, inside door).Marisa M.
First this location was the third I had to go to to get a truck for my reservation the two locations previous were not open didn't leave keys and we're not open. Second, the truck I did rent was a 26 foot it was the only available, it has trash I. The rear cargo and in the cab. The engine light was on it did the job. The original reservation was for a 200pm pickup at the original location at reservation, they were closed and did not leave a key to pick up or in a box accessible through your app, which btw sucks. By the time I got to this location the 3rd it was about 400 pm I had reserves it for a few hours, after finally getting the truck and moving the items I needed to I brought truck back at about 5 am, I returned it clean. I returned it almost full of gas 3/4 tank was required I drove truck about 20 miles. I was charges two days rental. The original reservation was for a ten footer at 19 day the only truck I was able to get at 26 foot was 59/day and after hours of chasing a truck down after having a confirmed reservation the third location kept me waiting over 30 minutes because the couldn't find the key, I was charged the higher rate and for two days, my calculation is that there are 24 hours in a day and not only did I not use a full day I certainly didn't use 2. Unacceptable. I will not ever rent a U-Haul again and I will not only not recommend I will make sure every social web platform knows to never use your company again. Not now not ever.. I called to complain about the charge and I was referred to speak to someone thru the website of course it didn't work. Your site is slow and cumbersome. It lags at every input. This is unacceptable in this day and age. You should just stop trying to do business in the modern world. Your company is a dinosaur and it shows from your website, to your customer service franchise partners lack of training organization and nevermind logistics. Fail fail failJOHN G.
I was not given the equipment that I had reserved and was then charged for 61 miles when I actually drove 11Maxwell K.