Was a great experience and I can honestly say we had no issues of any kind. This was the 2nd time we've used this location. Uhaul was clean and ran well. The gentleman behind the counter name escapes but he was very professional and got us out the door in minutes. Would definitely recommend this location to friends and family. Thanks again
JOEY W
Space Shop Self Storage 14th Street
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Atlanta, GA 30318
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Service was great. The U-Haul app seemed to be my main issue as it was not working properly and caused delays in picking up and dropping off truck. The staff were kind and helpful.
Brian TYou are dishonest. I returned the truck and trailer on time, yet you charged me for an extra day—$30. It's dishonest.
Emmanuel DI rent weekly from U-Haul. Typically it’s from the same 2 locations. This time I rented from 14th St. It was a horrible experience. The agent - Jamall (I believe) acted as if he dint want to work, had an attitude, and was dismissive. When give the keys to the truck, I asked about the trucks location. He mumbled something and pointed. I didn’t understand so I asked again. He was rude about the directions. Once I got outside the truck that I had keys for was blocked by other trucks, which meant that I had to go back inside. It took an additional 20 minutes to get the truck. Once inside the truck it smelled badly of cigarettes. When I started driving the truck it was rocky like it was going to fall over. I wanted to go back and switch the truck out but didn’t because I did not care to interact with that specific staff member again! Upon returning the vehicle today, I received the truck with 1/4 tank of gas - none do the trucks had any gas btw. I returned the truck with a 1/4 tank of gas but was charge a refueling fee. Now I have to go through a dispute process!! DO NOT RENT FROM THIS LOCATION!!!!! Take the time to somewhere else.
Delana RI was given a truck that didn’t work at first. Then I was given a dirty truck that had items in the back and front of the truck. The issues with the trucks spilled into my reservation time and I only rented to move 1 mattress so I just put my 1 item on top of what was already in the truck and brought the truck back exactly how it was given to me. When I brought the truck back, Jamall charged me a cleaning fee and other fees for whoever had the truck before me and completely lied saying they cleaned the truck before hand. I will not be paying for the last persons mess and also the negligence of the employees who did not run through the truck before renting it to me.
Briana G