The rental location was horrible. The rental location representative was knowledgeable and friendly whom I interacted with over the phone only. I had to go to a larger location for my furniture pads. The trailer itself was fine but the tires were horrible. Not round and was horrible to pull. Lesson learned on my part is to reserve at my desired UHaul location and not through the website. The larger location on Gordon Hwy had plenty of trailers available to rent. Very dissatisfied with this rental experience.
Jon F
Used Tire Warehouse
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Augusta, GA 30906
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Customer Reviews
- 1.5 Average Customer Rating
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Just location is sketch
Chelsea WI had scheduled to pick-up at a Uhaul Center, but my reservation was changed to this location while I was traveling. I requested to "check-in" at a desk but this location did not have a desk (or even a building). I had to check-in on my phone which was very difficult -- why couldn't the truck have been brought to the Uhaul Center where I requested? That would have been much easier.
Benjamin BHard to locate. And no key drop box. Had to leave it with property manager.
Maya YGPS took me to a side road from the business, was hung up on and had to keep calling several times to get assistance on where to drop off the truck.
JOSEPH A