At least the boy was nicer and they had trucks available. But they need more cleaning. I had to clean it a little before delivering it because I wanted to avoid any problems. But it was quite dirty.
JOSE G
More Than Vacuums
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Aurora, CO 80012
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The absolute worst experience I have ever had. The guy was so rude, it was as if I was an inconvenience to him. They did not have any moving supplies such as boxes, tape, wrapping papers, etc. he gave us a truck with the trailer on it and told us to just take it (I never ordered a trailer and didn’t want the trailer). It took some convincing before he finally said he would take the trailer off. I should have just left when I first had the initial this feels so wrong and terrible feeling. I ended up getting it phone calls for days afterwards saying I still have not dropped off the truck when I dropped it off within the time frame I rented it for. Everything about this experience was awful and I will never go to that place again.
shannon gExceptional assistance from U-Haul personnel
Shannon ZThe process to pick up the Uhaul took way too long because the Uhaul app asked for TOO many requirements. It even asked for stupid verifications like calling someone you know so that person could verify that they know you. We also rented furniture pads, but they weren't on the truck, so I had to go inside to ask for them and waited for an hour (no joke), but the guy at the entrance said I had to call the manager (I have no idea why) until I suggested taking the ones in front of the entrance. Terrible service.
Mariana OI made a reservation during business hours and was forced to an app with ridiculously onerous verification requirements.
David N