Just be aware of the $20 fee they charge you if it is returned after hoursKevin S.
Moving Truck Rental in Aurora, CO at More Than Vacuums
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Aurora, CO 80012
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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The gentleman that helped me did a terrible job and charged me a 25 dollar fee for something that I did not do. He also was very slow and took 30 mins to check out the vehicle after I had already checked in and input my info days prior. It was a horrible experience and I don't think I'll go there again or use u haul again.Cindy L.
My vehicle had 2 tires blown out in 2 days while just driving the city. The vehicle was not safe to drive. When the second tire popped on the second day the roadside assistance had to go buy another lugnut because the one on the tire was so badly stripped the tire only had 5 lug nuts and not 6. Resulting in a unsafe vehicle. The customer service was awful. I called and the guy made a point that he's never heard of two tires exploding on a vehicle so there for he gave me a number to management and didn't fix the issue. Never discounted it for having to wait hour of my time for a roadside assistance person nor did he ever even make it a point to have me in a safe vehicle.Hannah C.
They did not have the trucks we reserved ready and sent us to a haul down the street that was far more rude about helping. The vacuum place did help get it figured out to the extent that they could.DEMI M.
The staff thought that we were someone else that was returning the truck late and instead of asking who we are they came out saying we F'd up there schedule because we were returning the truck late but we were almost 30 minutes early. Customer service was nonexistent!Stephanie B.
There ought to be a system were trucks can be washed before turning vehicle over to customer. If not apply a small discount to the customer. Make them feel good.JAN H.
My truck was not there on time. I had to wait until the next day to get a truck. This cost me money because I had to pay my helpers for showing up. The truck back roll up door was very hard to open and close and the passenger side had no blind spot mirror so changing lanes was scary dangerous.RAYMOND J.
In soo thankful the customer service is really friendly absolutely I recommended this location to my family and friendsRICARDO M.
I was charged a cleaning fee for a truck that was dirty when I picked it up. I took pictures of the cab that had mud and dirt all over, I documented this via the U-Haul condition process. Additionally, I was charged $40 for 2 missing furniture pads. I ultimately never used the pads, therefore if 2 were missing then it was from the location not supplying them. I have used U-Haul for many years in the past and have never experienced a situation like this. This location is dishonest and takes advantage of customers.Daniel P.
They didn't tell where to drop offPAUL C.
Check in was not contactlessLily H.
I returned the vehicle a day early and he charged me 20.00, I thought that was crappyTONY W.
I was charged for a dolly and blankets that I never received. Please refund the 17$ charges. Disappointed in the experience. 3035053994 email@example.comJacob B.
bring more equipment to this locationPatrick M.
VÃctor was awesome and a true people person. I would recommend anyone to go to this facility.MICHAEL P.
Everyone was extremely helpful and professional. Victor was especially helpful when there was some confusion re: another reservation that I kept getting automated text messages for. Definitely will use them again.DEVON A.
Thank you again.dameion M.
The gentleman that checked me out was wonderful! This was the first time that I actually feel like the Uhaul representative actually cared. Great sense of humor, attitude, knowledge and professionalism combined.Joseph S.
Excellent Customer ServiceEnrique N.
I scheduled to pick-up a truck at 7am. After over an hour on the phone I finally got an answer. Uhual made a mistake and never notified me that my rental wouldn't be available. I couldn't pick up the truck until almost 10am. You also charged me for a 20' truck when I requested a 17' this $10 still hasn't been returned to me.JOSEPH R.
Victor was great. Van and equipment were clean. Perfect experience.CHRISTOPHER H.
Way more helpful then the pickup location.JORGE A.
Was great!Mary E.
Great service and nice people.ANNE R.
Process was easy to check out/return equipment.Manuel D.