Trailer Rental & Towing in Aurora, ON at U-Haul Moving & Storage of Wellington Lanes
Moving to or from Aurora, ON? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Aurora, ON L4G4C4 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Aurora, ON
Cargo trailers in Aurora, ON are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Wellington Lanes!
Utility trailers are perfect for towing large or oversize cargo in Aurora, ON L4G4C4. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Wellington Lanes provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Aurora, ON and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Aurora, ON online today!
Trailer and Towing Supplies
I got charged an extra $20. I had no idea about letting know Uhaul after dropping off the key online. No one told me to do that. All the process was done at the store with your employee with his personal cellphone. It was not professional and safe to ask for credit card info and using a personal cellphone. In the worst-case scenario, your employee must ask to finish the process with the client's cellphone.
The van was so dirty on the outside that I had to stop at a gas station to clean the windows before getting on with my trip. And the tires are too slippery to drive on a snowy day!
Front staff are upbeat and communication was very easy and straightforward
Quick question -- are the vehicles all wiped down prior to rental as part of your Covid-19 protocols?? Thank you. Kevin
Our customer service rep was great - Andre He made the whole experience easy
This is the second time that I rent with the U-hall at this location. The two different cars that I rent, (A van and a 10' truck) were both old.
Don't make people take a dolly they didn't order. It takes up usable space in the truck.
NOTHING to say. All Excellent! Thank you very much !
The Representative Kept me waiting for 5 minutes standing there when there was no one else in the store and was not on phone, she was just sitting there behind the counter looking at cameras not wearing a mask (had it below her chin) and she was continuously wiping her face and nose with her bare hand and then proceeds to hand me a key without sanitizing. Even without Covid that's still pretty brutal. Anyway, wasn't very happy with that. The rest of the trip/rental unit was fine.
Your employee was polite and efficient. Everything was ready to go. It was the same upon return. Absolutely no complaints. Thank you!
I'm extremely disappointed with my experience overall. I originally rented this truck to move out of my home and place a majority of my items in storage. When I arrived on Saturday, the employee working informed me that my storage locker, which I had reserved only a week earlier, was no longer available as it was given to another customer. I received no notification, no email, no text, absolutely nothing letting me know that my unit was no longer available. There is no warning on the website either when you reserve a unit. The employee had no issues charging my credit card for the truck rental, so then I was stuck with a truck but no storage unit. This was one of the most unprofessional things I had ever seen. I don't understand how your organization can lead customers to believe that they are receiving a unit, only to find out they gave it away. This left me in such an uncomfortable position as I had to scramble to find another unit that morning. I also had to pay extra on my truck rental because I was forced to drive further to another storage unit. Completely unacceptable service from uhaul.
The truck was so shaky that we couldn't even drink a coffee in the truck. We couldn't go over 50km per hour! I requested a new truck and had no luck. I was told I would get a refund or a credit and got nothing. When I returned the truck I was attempting to speak to the management and she didn't even look up from the paper she was looking at the whole time I talked. I waited for two minutes until she looked up at me. Zero customer service.
Don't argue what size the customer wanted to order. I was told ( probably because I'm a woman) that I didn't need a larger truck. We had to make unnecessary extra trips because I have a large amount of tools, full work shop, garden tools, yard items, outdoor furniture etc not to mention the inside furniture and household chattels. Such a waste of gas, time and manpower.
Wear masks properly, not below the nose. The staff said "I'm not afraid of covid, SARS was much worse!" Personally, I don't care how ill-informed you are, don't put me at risk due to your ignorance. I ordered a 5x9 trailer w ramp. Thr day before I was to pick it up they messaged that it was not available as it was going in for repairs. They offered a 6x12 at the same price. I asked them to check if my use could tow it. She confirmed that it could. The day to use it I had multiple confirmed reservations from 2 different locations. Now they had me reserved for a 4x7 motorcycle trailer because my vehicle couldn't tow the 6x12. I had spent half an hour ensuring my ute's electrical connection worked...wasted. luckily for me, my ancient pickup worked out and the lights even worked too, something I had strong reservations about.
Fast and courteous service.
Aurora location was excellent. Bradford where reservation first made was deplorable.
Lady that I picked up the truck from was miserable. When I dropped it off, the guy was very helpful.
I found the charge for the mileage I bit steep, I went to from aurora to Whitby to Bradford back to Aurora And total bill was $ 200 plus $52. In Gas. Had Truck back in 5 hrs .
Upon checkout I was informed about the the verified mileage charges, however there was no mention I was being charged for a utility Dolly that I didn't use. Apparently there is some tab on the dolly that was either broken by a box or something else that impacted it. However the dolly was never used. When I told the rep I never used the dolly, he basically said the tab was broken I charged you for it too bad. I had to spend 20 minutes on hold with U-Haul to reach a rep and another 15 minutes explaining the situation, over 30 minutes of my time to rectify something that should have been addressed before I left. Further to this, I declined a dolly when I rented the vehicle, if there is some tab that can be broken inadvertently and a client declines the dolly the dolly should not be in the vehicle, period. I have my own dolly and the storage facility I was using also provides one, which is why it was declined on the initial rental request and was never used. As soon as I said it wasn't used and could even show photos of my own dolly there the charge should have been reversed. The $10.00 is nominal it's the principal of the situation. I guess the next time I rent I will have to explicitly request all dollys, packing blankets and anything else that is potentially chargeable and not part of the vehicle itself or related to mileage be removed.
Great staff at this location.
Customer service, from making the reservation to pick up and drop off was unorganized, incoherent and it seemed that the representatives would rather be anywhere else.
The truck was clean and well maintained. Once I got used to the feel of the truck and the differences from my car it was easy to drive. It was a little confusing having all the settings be set for American driving and having to keep in mind to convert to metric. The woman who greeted me after my confession with the truck sitting there unlocked and with the keys in the engine and the location door locked could have been kinder and more understanding to the fact that I was very unsure what to do. I tried to knock on the window and did not get any response of acknowledgement and despite having completed the online check in there was no directions on what else to do next if the door is locked with no response so I started to evaluate the condition of the truck and this is when she finally came out only to yell at me. It also would have been more helpful to have the quote include taxes as I thought I had paid for everything but had to pay almost $200 more when picking up the truck for taxes.