Have a better understanding of your vehicles that are available for paying customers.SETH M.
Trailer Rental & Towing in Austin, TX at U-Haul at University Texas
Austin, TX 78722
(1 block north of 38 1/2 St on Northbound access rd)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Austin, TX 78722
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
nothing, just continue to consider customer's opinions or suggestions, thx, jgJohn G.
The manager was really rude and for no reason at all. I straight up told her her attitude toward me was completely unessary and uncalled for. Do better U-haul..Amanda Q.
I've been going to this location since 1983! Always nice, helpful folks! GGREGORY F.
The young lady working at the front desk gave exceptionally poor service. Overall, she was very rude and had a bad attitude. She got incredibly irritated when we didn't understand what address she was asking us for. Then she told us the instructions on how to go find our U-haul so fast we could barely follow what she said, and she just turned and walked away. And then when we came back in the office after inspecting the vehicle, to make sure there wasn't a next step, she stared at us like we were dumb. I swear, it was like talking to a disinterested teenager. Horrible.BENJAMIN JOHN H.
The customer service Representative was great and knowledgeable. Stellar service.DAMON C.
the team here was super helpful. They even changed my reservation to "in town" instead of the "one way" I originally booked to save me money.WILLIAM N.
I would and will never recommend Uhaul to anyone after my experience. In fact, I will be warning everyone I know about using Uhaul. The employees were completely demeaning and beyond disrespectful to me - I was shocked!! I have never witnessed such disgusting, lazy, and belittling customer service. And after checking the reviews, it is clear that I am not the only one that has been treated in such a way. Even worse... Uhaul's Customer service's only advice (and solution) was to go back and wait for the general manager to explain their employees behavior. However in the middle of a move that is not a timely, or reasonable, or realistic expectation. I will never use Uhaul again after my experience. And I am utterly disgusted by the lack of support and investigation by Uhauls corporate customer service.Stephanie B.
Provide safe, fully functioning equipment. My experience was absolutely egregious. The car carrier was not safe. The brakes were not functioning properly.MATTHEW P.
Mr. Michael was very professional and courteous, he is the guy for the job, two thumbs up.ROBERT W.
Staff was curt and condescending. My truck had been double booked and they acted like it was my fault. Otherwise it was a good experience.HEIDIJOHANNA W.
Nothing. The guys at this location were awesome and super helpful. I really appreciate the hard work they put in to ensure I had an easy move.Alexander C.
I would like to get my invoice, I never got my final bill.DAVID C.
Guys there on the lot were friendly and cool.Charles G.
Misleading on price upfrontPHILLIP S.
The only real issue was lack of parking. If you can get dropped off to pick up your Uhaul then it's greatDANIEL H.
At the location always go toGUADALUPE T.
They could not find the keys to the truck so had to clean and make ready another..delayed me getting going an hour.MICHAEL E.
Staff was very friendly. One of best U Haul experiences to dateGarrett W.
Set my pick up for 0800. Selected mobile check in. Ended up having to get key from inside anyway. Store was supposed to be open at 0700 but wasn't. Had to wait until 0825 for another individual to come open the store. Very disappointing.MARCOS Z.
Hire more employees.PHILLIP ROY K.
Need more staffing.....the morning I rented it was a one man show and the individual working was doing his best. It was a 1-1/2 hour wait for an online rental.Michael P.
Have more than one employee working on a Saturday morningMark V.
Took them over 30 minutes after my pick up time for them to get the truck ready. They had lost keys to other peoples trucks ahead of me which dragged it out.Christopher J.