Moving Truck Rental in Austin, TX at U-Haul at University Texas

5812 reviews

4021 N Interstate 35   Austin, TX 78722
(1 block north of 38 1/2 St on Northbound access rd)

(512) 454-3543

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(512) 454-3543

4021 N Interstate 35
Austin, TX 78722
(1 block north of 38 1/2 St on Northbound access rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Austin, TX 78722

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

5812 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

The staff made it very easy to drop off my truck and get back on the road. It was easy to work with U-Haul and I would definitely use them again for my next move.

David K. 
Rating:
5.0

The manager went out of way to help me with a very bad situation. He was awesome and turned my stress and scared state into calm and happy.

BARBARA R. 
Rating:
3.0

Have a better understanding of your vehicles that are available for paying customers.

SETH M. 
Rating:
5.0

nothing, just continue to consider customer's opinions or suggestions, thx, jg

John G. 
Rating:
1.0

The manager was really rude and for no reason at all. I straight up told her her attitude toward me was completely unessary and uncalled for. Do better U-haul..

Amanda Q. 
Rating:
5.0

I've been going to this location since 1983! Always nice, helpful folks! G

GREGORY F. 
Rating:
1.0

The young lady working at the front desk gave exceptionally poor service. Overall, she was very rude and had a bad attitude. She got incredibly irritated when we didn't understand what address she was asking us for. Then she told us the instructions on how to go find our U-haul so fast we could barely follow what she said, and she just turned and walked away. And then when we came back in the office after inspecting the vehicle, to make sure there wasn't a next step, she stared at us like we were dumb. I swear, it was like talking to a disinterested teenager. Horrible.

BENJAMIN JOHN H. 
Rating:
5.0

The customer service Representative was great and knowledgeable. Stellar service.

DAMON C. 
Rating:
5.0

the team here was super helpful. They even changed my reservation to "in town" instead of the "one way" I originally booked to save me money.

WILLIAM N. 
Rating:
1.0

I would and will never recommend Uhaul to anyone after my experience. In fact, I will be warning everyone I know about using Uhaul. The employees were completely demeaning and beyond disrespectful to me - I was shocked!! I have never witnessed such disgusting, lazy, and belittling customer service. And after checking the reviews, it is clear that I am not the only one that has been treated in such a way. Even worse... Uhaul's Customer service's only advice (and solution) was to go back and wait for the general manager to explain their employees behavior. However in the middle of a move that is not a timely, or reasonable, or realistic expectation. I will never use Uhaul again after my experience. And I am utterly disgusted by the lack of support and investigation by Uhauls corporate customer service.

Stephanie B. 
Rating:
1.0

Provide safe, fully functioning equipment. My experience was absolutely egregious. The car carrier was not safe. The brakes were not functioning properly.

MATTHEW P. 
Rating:
5.0

Mr. Michael was very professional and courteous, he is the guy for the job, two thumbs up.

ROBERT W. 
Rating:
3.0

Staff was curt and condescending. My truck had been double booked and they acted like it was my fault. Otherwise it was a good experience.

HEIDIJOHANNA W. 
Rating:
5.0

Nothing. The guys at this location were awesome and super helpful. I really appreciate the hard work they put in to ensure I had an easy move.

Alexander C. 
Rating:
5.0

I would like to get my invoice, I never got my final bill.

DAVID C. 
Rating:
5.0

Guys there on the lot were friendly and cool.

Charles G. 
Rating:
1.0

Misleading on price upfront

PHILLIP S. 
Rating:
3.0

The only real issue was lack of parking. If you can get dropped off to pick up your Uhaul then it's great

DANIEL H. 
Rating:
5.0

At the location always go to

GUADALUPE T. 
Rating:
3.0

They could not find the keys to the truck so had to clean and make ready another..delayed me getting going an hour.

MICHAEL E. 
Rating:
5.0

Staff was very friendly. One of best U Haul experiences to date

Garrett W. 
Rating:
1.0

Set my pick up for 0800. Selected mobile check in. Ended up having to get key from inside anyway. Store was supposed to be open at 0700 but wasn't. Had to wait until 0825 for another individual to come open the store. Very disappointing.

MARCOS Z. 
Rating:
2.0

Hire more employees.

PHILLIP ROY K. 
Rating:
2.0

Need more staffing.....the morning I rented it was a one man show and the individual working was doing his best. It was a 1-1/2 hour wait for an online rental.

Michael P. 
Rating:
2.0

Have more than one employee working on a Saturday morning

Mark V. 
No reviews have been submitted for this location.

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