Doesn’t look like a U-Haul place. No employees present when I pulled up. Office closed. It was Tuesday. It was a considerable distance from where I was moving in Austin so that incurred extra expense. Not the place I originally picked to drop off when I rented the vehicle. Instructions on the pole at the location said to return using the app, which I did not have and the cell signal was weak. Finally a Hispanic gentleman, who looked like he was working in the adjoining garage, came to me and handed me his phone. The man on the phone said it was OK, just give the man the keys and you’re good to go. So I did.
Jim N
Design Betty LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austin, TX 78728
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Heavy Access Road construction (6/2026) made it more challenging, but when fixed, this will be Terrific! Excellent, professional, friendly staff.
BRUCE MA bigger sign out front of location.
Jean M