The mobile pickup app was tragic. It would not let me pick up the truck when I arrived. The office is not open on Saturday so I had to call customer service for them to activate my pickup. Once the app started working, it took me through the step by step process but I could not upload any pictures to the app. Every time I took a photo of the truck it wouldn’t save in the app. I just gave up after a while. Luckily I had the keys so I could still move my belongings. Upon returning the truck, I still couldn’t take any pictures. Extremely frustrating.
STACY B
A Tex Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austin, TX 78735
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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loading and unloading very nice. Great guys to work with. Trailer worked very well.
Jiankang BThe location was good except our over the phone self check-in was not set up. Thank goodness an employee just happened to be there and was able to help us.
DANA WDo not go here it is awful. No follow ups they just add charges
JOANN BThe rental van smelled like manure. It needs to be ozone blasted. It made all of the furniture and items we moved smelled also. I don't think it's reasonable to charge that much per mile. There should be some grace miles since the customers need to drive it to a location and back to the drop off.
David Y