We reserved a dolly for this rental 3 weeks before our move. Got the truck but no dolly. Called Uhaul and was informed that I could look for a dolly at another location. Well no Uhaul near me even had a dolly available. Very irritating because without a dolly, we had the pay the loaders more since we couldn’t move boxes ourselves. If you reserve a dolly, then you should get a dolly. Especially with advance notice.
Deidra H
A Tex Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austin, TX 78735
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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They wrote down the wrong mileage on return and charged me over $85 more, I tried calling them and nobody answers phone I drove 5 miles to best buy and back and they charged me that much!!
Tal YStore owner/manager was very friendly and helpful.
Jeffrey BIt was slow to pick up vehicle and trailer had to be cleaned while we waited. Could have been a better experience if trailer was already cleaned snd pulled up for us
William MI did not have the things I requested (like the furniture cloth). there were no directions of where to park or where to find the van. i was looking around for a while before I found it. Needs more instruction. The photos wouldn't load for the checking in process. Did not come will a full tank of gass.
FELICITY R