I would not recommend this location to any customers. It was filthy, there was an open alcohol container in the office and the truck was on empty and we were told that is our problem to deal with.
JOHN M
Bargain Outlet
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bakersfield, CA 93304
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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This is an excessive charge and will not use this U-Haul again. $30 fuel charge plus 10 gal of fuel added at $5.98 per gallon! I was already charged per mile of use. The truck was basically on empty when I got it and there is no way I used 10 gallons of fuel for 28 miles of use. Additionally the self pick up was problematic and had to reach out to UHaul directly for assistance. The owner did call back eventfully while I was using the truck but was unaware of why I called in the first place. The truck its self was clean and functional.
Michael AVehicle was very dirty inside. Dirt on the floor on both sides, coffee stains all over the center console. Windows were dirty inside and out. I did not receive clear instructions on how to access the vehicle when I picked it up. I cleaned off the dash and console so I didn't get blamed for the mess. I swept the floor out and threw away McDonald's trash left by the previous user.
Ronald SGave me a truck on empty. None of the requested equipment was included. Went back at 11 which is the opening time to get the Dollie’s and blankets, and they still weren’t open. Asked the worker to help me out the lock back on. Told me to move the truck across the street and he would. He was busy smoking a cigarette. I wasn’t about to move the truck because it had NO GAS in it! I’m not getting pegged with that!
Pamela SExcellent
Robert H