The drop off was ok.ALEX M.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Tulsa, OK 74115
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Very friendly and helpful! Would use again!DeWayne D.
Called the number on the paperwork, no answer but received a text from the number asking to text and I replied saying I needed to return a u-haul. I sent a picture also and then I had no reply after that, so I did the online return instead and was very helpful.Jon G.
The drop off location was in an area that looked very unsafe. There were multiple people who appeared to be on drugs in the area and it was right by a trailer park. This is not an inviting place, and to have your customers drop off a truck in this location is ridiculous. It's a car lot that has minimal parking on top of that. Find a better drop off location for your customers so that they don't feel unwelcome or worried.Hugo G.
When I got to my moving location I realized that there was a lock on the trailer so I had to go all the way back to the rental place, I asked the guy who hooked up the trailer why he didn't check it he started yelling at me that he didn't even work for U-Haul and he said I was lucky he didn't tell me what he thought of me so I asked him to please go ahead and tell me because I was egar to find out. He stormed in to the rental office slamming doors open and stormed out the back. The owner of the place asked what was going on and I told him and then he proceeded to ignore me standing there and I asked if he was going to deal with this and he said the other guy went to get some tools. These people are out of their minds at this location. Worst service I have ever experienced.Egill G.